Welcome to First String Plumbing, Heating & Cooling. These Terms and Conditions (“Terms”) govern your use of our website, services, and communications. By accessing or using our services, you agree to be bound by these Terms.
By using our services, you confirm that you are at least 18 years old and legally capable of entering into a binding contract. If you do not agree to these Terms, please do not use our services.
First String Plumbing, Heating & Cooling offers a range of services, including but not limited to residential and commercial plumbing, heating, and cooling home comfort solutions. This includes service, maintenance, and installation.
You agree to use our services only for lawful purposes and in accordance with these Terms. You are responsible for providing accurate and complete information and notifying us immediately of any unauthorized use.
By submitting your contact information through our website, you consent to receive communications from us, including text messages and emails related to your inquiries, services, appointments, and customer support. To opt-out of text messages, reply “STOP” to any message received.
All payments are due according to the terms outlined in the service agreement or invoice. We accept multiple forms of payment, and full details will be provided in your agreement.
All content on this website, including text, graphics, logos, and images, is the property of First String Plumbing, Heating & Cooling and is protected by copyright and intellectual property laws.
To the fullest extent permitted by law, First String Plumbing, Heating & Cooling shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our services.
You agree to indemnify and hold harmless First String Plumbing, Heating & Cooling and its affiliates from any claims or liabilities arising from your use of our services or your breach of these Terms.
We may terminate or suspend access to our services immediately and without notice if we determine that you have violated these Terms or otherwise harmed our business or reputation.
These Terms are governed by the laws of the State of Connecticut, without regard to conflict of law principles. Users agree to comply with all applicable laws and regulations when using our services.
We may update these Terms from time to time. Your continued use of our services after any changes indicates acceptance of the revised Terms. The latest version will always be available on our website.
When opted in, you will receive text messages (SMS/MMS) to your mobile number from First String Plumbing, Heating & Cooling. These messages may include responses to service inquiries, estimates, appointment scheduling and confirmations, appointment reminders, service updates, technician arrival notifications, follow-up messages, and customer support related to plumbing, heating, and cooling services.
You can expect to receive up to 10 messages per month from us, though message frequency may vary depending on your service requests, appointments, and ongoing communication.
You can opt out of this service at any time. Just text STOP to the phone number from which you received the message. After you text STOP, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, sign up as you did the first time or text START, and we will start sending SMS messages to you again.
If you are experiencing any issues, you can reply with the keyword HELP, or you can get help directly from us at:
https://callfirststring.com/contact-us/
Phone: (203) 422-9591
Email: info@callfirststring.com
Wireless carriers, such as AT&T, Verizon, T-Mobile, and others, are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.
If you have any questions regarding privacy, please read our Privacy Policy:
Privacy Policy
First String Plumbing, Heating & Cooling
5 Brook Drive
Greenwich, CT 06830
Phone: (203) 422-9591
Email: info@callfirststring.com